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Personal Care Plan

What happens next?

You’ll meet with your NDIA planner to talk through your needs and the support that meets them. Remember, you have the right to bring someone with you to any meeting. At your planning meetings, you’ll talk about getting your plan into action, what support and services you can access and if you need more information. Don’t forget! Our NDIS Planning Workbook is designed to help you get the most from your meeting so it’s a good idea to complete it before you first meet.

Once your first plan is finalised you will be contacted by a NDIA representative to discuss how to put it into action. This contact will happen within seven days of you receiving your plan.

The Caring Hands will then work with you to implement your plan. This support is provided by our Coordinators, a plan support coordinator.

At Caring Hands, our experienced and reliable team are here to work with you every step of the way! We can help put your plan into action! We provide a range of services under the NDIS so you can easily get everything you need from one place.

As a participant, you will be able to contact your NDIA representative at any stage. They will also check in with you to discuss ideas to help you achieve your goals and connect you to community activities and mainstream support.

Your first plan will give you time to think about how the supports you currently receive are working for you and what else you might need to achieve your longer-term goals before your scheduled plan review in 12 months.

When and where is the NDIS rollout?

The NDIS gives you more choice and control over how, when and where your supports are provided, and gives you certainty you will receive the support you need over your lifetime.

Where can I find more information?

You can check the department website or our web page. Website: or

Email: [email protected] or [email protected]

Phone: 1800 800 110. 8am to 8pm Monday to Friday. For people with hearing or speech loss. TTY 1800 555 677. Speak and listen 1800 555 727. For people who need help with English TIS 131 450. *1800 calls from fixed lines are free. Calls from mobiles may be charged.

Interested in learning how Caring Hands can support you and your family? Simply call 1300 685 206 or fill in this form.