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CALL 1300 685 206 TODAY TO FIND OUT HOW TO GET THE MOST FROM YOUR HOME CARE PACKAGE

Our focus is to help clients from all walks of life all over Australia, our home care Package gives everyone the freedom to continue enjoying all the creature comforts of home and the sense of community the neighborhood provides.

With a little extra help from Reliable Hands Community Care Services Pty Ltd, our clients can continue living in the place they love, for as long as possible. Reliable Hands Community Care Services is an approved Service Provider for Consumer Directed Care Packages and NDIS for Disability clients. With the Commonwealth Department, of Social Services. We offer individually planned and coordinated Home Care Packages in Queensland, Victoria and NSW. Our Care Consultants are qualified and experienced so our clients can rest assured that they are in the best hands.

We have a deep understanding with people that immigrated to Australia and may not speak English as a first language. Refugees that need that extra understanding and help to settle here. If the client doesn’t have an ACAT (Aged Care Assessment Team) we help them to be referred to gain an ACAT. We have staff that speak Somali, Arabic, Swahili, Ethiopian, Eritrean, Chinese and many other languages, thats why we are different from most of the other services providers.

Home Care Packages (HCPs) provide assistance for people who need support to stay safe and well at home. Sometimes they may find that they cannot manage some things around the home like they used to. Home Care Packages are one of several supports they can access, in conjunction with the help of family and friends and other community resources.

Our Policies

  • Our services are in accordance with Quality Principles Standards 2014. We continue to receive positive feedback from our clients and carers who currently receive private in-home care.
  • We have specially trained staff (90% are bi-lingual and bi-cultural representing 18 different language backgrounds)
  • We currently provide accessible and equitable direct care services, culturally and linguistically approximate information & resources to our clients on a daily basis.

 

 

With a Wide Variety of Services, We've got you Covered

CALL 1300 685 206 TODAY TO FIND OUT HOW TO GET THE HOME
CARE PACKAGE THAT BEST SUITS YOU AND YOUR NEEDS.